Shipping & Returns

SHIPPING

Processing time 5 to 9 business days

Shipping 3 to 5 business days

Shipping for Pre-Orders are subject to change and will be discussed before placing an order.

All orders will need to be signed for at delivery.

RETURNS

ALL SALES ARE FINAL! You are allowed to exchange unopened hair extensions within (7 DAYS ) within receiving your order. We take pride in our high quality hair extensions. However, we understand that there may be a case in which you need to exchange your order and we are more than happy to accommodate exchanges on hair extensions that have not been opened, worn or tampered with.

We are not responsible for any stylist trying to custom color or dye your virgin hair outside of "Flawless Units", because we understand that everyone is not a colorist or a specialist at coloring hair extensions that's why we take care of the hassle for you with our custom coloring services. 

You must contact us first before returning your package at 317-661-1875 within the (7 DAY) exchange period. All Flawless Units hair extensions must be shipped back unopened and in its' original packaging and the packaging must not be defected in any way or an exchange will not be issued. Human hair extensions are considered a hygienic product. Therefore, we do not offer exchanges if the Flawless Units hair seal on the bundle has been broken! Please attach a note inside your package including your order number along with the reason for the exchange.

After we have received, inspected and confirmed that the returned hair extensions were not opened and the Flawless Units security seal was not broken we will email you with your new tracking number. You are responsible for all return or exchange shipping costs and we recommend that you send your return with a tracking number because Flawless Units will not be responsible for lost returns.